商務英語專業難辭彙總

1、abandon rate 掛斷率（衡量客戶服務品質的指標之一，計算方式為：撥入客戶服務中心的電話總數中客戶因等候時間過長而掛斷的電話數目占總數的百分比）
例： By choosing the right on-hold music, the company has reduced abandon rate by 50%.

2、absenteeism 曠工，缺勤
例：Improvements in working conditions helped to reduce levels of absenteeism.

3、absolute interest 絕對產權，絕對權益
例：The company has an absolute interest in the building.

4、academic intelligence 學術方面的才智
例：Phrases such as "solves problems well,""displays interest in the world at large,""accepts others for what they are,""admits mistakes,""is goal oriented," and "converses well" suggest that people focus on the worldly side of intelligence, as opposed to just "academic intelligence.

5、academic smarts 學術方面的才能
例：It’s not the usual way of thinking about it - academic smarts-IQ.





6、account 帳戶
例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.

7、account 客戶,生意往來關係
例:The firm is one of our major accounts.

8、accountancy 會計工作
例: To her, accountancy was a means to find out about business and be paid at the same time.

9、accounts 賬目
例:The financial director was accused of falsifying the company accounts.

10、accounts 會計部門 即 accounts department
例: She works in accounts.

11、accounts manager 會計部經理

12、accounts payable 應付賬款
例: Accounts payable is created when a firm deals with suppliers who extend credit.

13、accounts receivable 應收賬款
例: Assets include cash, accounts receivable, inventory, property and equipment, and patents.

14、achievable 切實可行的,可達到的
例: Your objectives should be relevant to the job you have applied for and achievable.

15、Achilles’ heel 原意為阿基裏斯的腳踵,引申為致命弱點
例: However, an Achilles’ heel can usually be found that allows the headhunter to persuade them that they are, in fact, wanting to change.





16、acid test 決定性的考驗
例: The acid test is whether or not somebody will actually buy the product.

17、acquire 購入,取得所有權
例: This is Cussons’ newly acquired factory in Poland.

18、acquisition 收購
例: The accelerated rate of globalisation has left companies desperately seeking overseas acquisitions in order to remain competitive.

19、across-the-board 全面,全體
例1: They have decided to increase prices by 4% across-the-board.
例2: To save money, identify current problems, and make the old company more dfficient, the new president ordered an across-the-board examination of expenditures and operational procedures in every department.

20、action figure (仿真)玩具人,活動人

21、activewear 運動服
例: Lauren has been making activewear and basics like jeans and leather jackets for almost a quarter of a century.

22、activity 經營項目, 經營業務
例: The main activities of the company are manufacturing computer components and direct retailing to consumers.

23、act of God 不可抗力, 天災, 亦作 force majeure.
例1. Private householders or businessmen insure against burglary, loss or damage by vandalism or "acts of God".
例2. The insurance policy does not cover acts of God.

24、actuals 實際數字(相對於估計的數目)
例: These are the actuals for last year’s turnover.

25、actuary 精算師(受雇於保險公司或退休基金公司,根據死亡率和意外事故、火災、盜竊等的可能性，估計保險風險和費用)
例：Actuaries spend their time working out whether or not an accident will happen and how much it will cost if it does.





26、adaptation 重新打造以適應本土化
例1：Adaptation may need to be made in branding, labeling, and packaging of the product.
例2：Potential risk refers to the level of adaptation required to enter foreign markets.

27、added value 增加值，增值
例：An important aspect of marketing goods like CD players and televisions is possible added value, such as free videos or CDs.

28、addition （某一產品系列中的）新增產品
例：The KR 700 is the latest addition to our range of fax machines.

29、Additional Benefit Funding 附加福利基金（專款）
例：You will be able to use as much as you like of your Additional Benefit Funding to "buy" benefits.

30、add-on 附加裝置（可以是硬體或軟體，目的為改進或增加功能），附加部分，亦作add-in
例1：It’s better to use a computer with add-on/in.
例2：Various add-ons/ins can be purchased to increase the output of the machine.

31、address 滿足（需求）
例：Every effort is made to address costomer needs.

32、address 作正式講話，發表演說，向……彙報
例：The media relations manager addressed shareholders prior to the company’s merger with a Swedish company.

33、address 處理，解決
例：In an attempt to address this problem, major banks are about to offer start-up packages to assist new business.

34、address book 通訊錄
例：Mke sure you have everybody’s name in your address book.

35、addressing machine 通訊位址印表機